Dispatch

At Studio Europe, we have stock coming in on a daily basis. For each product where a size is not immediately available, dispatch times are advised on the product page. These backorder items are typically in stock within a week and are then sent off immediately.

Items immediately available are dispatched on the same business day if ordered before 2pm Sydney time or next business day if ordered after 2pm.

Shipping

Studio Europe offers free standard postage on all orders over $70 AUD

If you need your package faster, we offer an upgrade to Express Shipping.

** Please note that Express shipping covers delivery time after dispatch only and cannot speed up advised dispatch time on back order items.

Shipping costs:

 

Order under $70

Order over $70 AUD

Express shipping

Australia

$7.95

FREE

$12.95

International

Varies by country

Free to most destinations

Varies by country

 

AUSTRALIAN ORDERS

Please allow 4-5 business days for domestic standard orders to arrive after dispatch. Express Post items are expected to arrive within 2 business days for metro areas.

For most accurate times, please check the Australia Post shipping calculator here

INTERNATIONAL ORDERS

Studio Europe delivers to most destinations internationally via Australia Post's International Air Mail Service. We offer FREE shipping on orders over $70 to most destinations.

Studio Europe offers an option to upgrade to an Australia Post International Priority Service. With Australia Post International Priority Service, delivery can generally be expected within 7 business days to any destination worldwide provided that the customs clearance in the destination country is completed in a timely manner. Studio Europe has no control over Customs clearance times.

For estimated shipping time please check the Australia Post shipping calculator here

 

Customs & Duties

Products shipped to destinations outside of Australia may be subject to local import duties and taxes. These taxes are levied once a shipment reaches its destination and are the buyers responsibility.

We have no control over these charges and they are not included in the purchase price. Should you decide not to accept the import taxes and / or levies once the goods have arrived in your country, Studio Europe will deduct any return freight costs plus a twenty five percent administration fee from the refund total. However, if the return is necessary because of faulty product or incorrect delivery, no such charges apply.

Please contact your local customs office for up to date information on your countries policies.

 

Holiday periods

Please note that during holiday periods such as Valentine’s Day and Christmas, dispatch may be delayed for up to 48 hrs in accordance with Public Holidays. Also, please keep in mind that dispatch times for backorders may be longer when our suppliers are on holidays.

Once your order has left our warehouse, you will receive an email with a tracking number. Both standard and express orders are tracked.

Please ensure your address is correct when ordering, we are not responsible for lost packages.